Miners' Colfax Medical Center Ratings

203 Hospital Drive
Raton, NM 87740
Phone: (575) 445-3661

Hospital Type: Critical Access Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Miners' Colfax Medical Center save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Miners' Colfax Medical CenterNational Average
Pneumonia19.6%18.2%



Infectious Disease at Miners' Colfax Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 0m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms were often quiet at night

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:

    1C Diff Mortality Rate
    2MRSA Mortality Rate



    Miners' Colfax Medical Center Stories



    Sep 19, 2024, 8:35 AM
    Unm Hospital: "I took my brother to the ER one week after having surgery due to some concerns, and the ER was recommended by his surgeon's office. The waiting room was a dirty mess. The staff was RUDE and uncaring. Got there about 3:30 pm, at some point they drew blood and took him for a CT scan, then sat him back in the waiting room. At 8:44 they hollered his name and then told us they called him 3 times and we didn't answer so they had to put him back in the registration que. NOT TRUE, we never left the waiting room, and no one had called us until then. I tried speaking to the nurse and she totally ignored me, would not give me her name and her badge was turned where you could not see it. When we did finally get back hours later, the dr said there were no rooms and was just going to see us in the hallway. As a patient was leaving a room, he asked the nurse if the room was free, she said yes, and he took us in there without having the room sanitized. Overall, it has been the worst medical experience I have ever encountered, I understand it is busy but the dirtiness and no respect for patient privacy is a big concern. A person could die waiting in that place or catch something they didn't go in with. DO BETTER UNMH ER!" - Chris

    May 16, 2023, 5:13 AM
    Presbyterian Hospital: "The worst hospital. Staff in the ER doesnt know how to triage, people with serious conditions wait well over 4 hours before being seen. People with debillitating pain are overlooked as well as children. The staff in the ER is completely incompetent. Not to mention yhe antiquated ER. No point of care testing in the ER to speed up payient care and the security team is so unprofessional talking internal business loud where patients can hear. Go to Lovelace. This is not the hospital to entrust your life or family members to. I had to listen to patients scream and moan in pain while being overlooked and not cared about. Whats the purpose of triage?" - Darrin

    Jan 03, 2023, 7:12 AM
    Presbyterian Hospital: "Wife had a possible heart attack. Wait so far has been 13 hours " - Jim

    Dec 29, 2022, 11:25 AM
    Presbyterian Hospital: "I waited 17 hours at Pres downtown. After finally complaining & very I'll, I've been taken to a ER room, but there are no patient rooms available!" - Cindy

    Dec 18, 2022, 2:54 AM
    : "I have been at Anna Kasemen hospital with my mom for almost 11 hours and we still don't know when and if she will be admitted to Rust. It took 9 hours before she could get a CT scan and we are still waiting for results of the CT and urinalysis. Crazy!" - Lauri


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