Milton S Hershey Medical Center Ratings
500 University Drive
Hershey, PA 17033
Phone: (717) 531-8521
Hershey, PA 17033
Phone: (717) 531-8521
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Milton S Hershey Medical Center save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Milton S Hershey Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.6% | 12.6% |
| Stroke | 11.1% | 13.9% |
| Heart Failure | 10.7% | 11.8% |
| Pneumonia | 14.6% | 18.2% |
Infectious Disease at Milton S Hershey Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 50 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 6 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 41mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Milton S Hershey Medical Center Stories
Feb 19, 2024, 7:18 PM
Milton S Hershey Medical Center: "Been here waiting 12 hours " - Gregory
Jun 17, 2020, 4:27 PM
Milton S Hershey Medical Center: "Daughter went in with severe stomach pain took over 6 hours and still no scan
Hoping it not her gall bladder and it does not explode!" - Diane
Jun 25, 2015, 5:08 PM
Milton S Hershey Medical Center: "Worst experience ever! Daughter is 3 months old, was scheduled for liver biopsy at 8am. After them sending us to wrong place in hospital 5 times we were finally in right place come 10am..there was a nurse that flirted w my fiance right in front of my face. Then after her biopsy they discharged us. Were 2hrs from the hospital needless to say. We got home and guess what 2 voice mails and a cop at our house later saying we were never to be discharged!!! Back to Hershey hospital we went. Unfortunately our daughter needed her IV back in so they took,not joking 8times till they finally got her IV in correct! One nurse suggested an ic in her head, what makes them think if they cant do it in her arms, legs and feet id dare let them stick IV in her head! They left her room a mess with everything they used as far as trash and were laughing while poking our daughter and missing.then we were told 3-5days for biopsy results, 6days later still no results yet it even looked at" - Charity


