Milford Regional Medical Center Ratings

14 Prospect Street
Milford, MA 01757
Phone: (508) 473-1190

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Milford Regional Medical Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Milford Regional Medical Center	National Average
Heart Attack	11.4%	12.6%
Stroke	15.1%	13.9%
Heart Failure	9.9%	11.8%
Pneumonia	15.6%	18.2%

Infectious Disease at Milford Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	10
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 15m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Milford Regional Medical Center Stories

Jun 11, 2022, 7:32 PM
Milford Regional Medical Center: "Recently was sent by ambulance to the ER. Staff was awesome sat in a room a little too long but still all staff were great. Was admitted and the staff was also awesome on the floor I was on. No complaints this time. " - Kathy

Feb 17, 2022, 6:49 PM
Milford Regional Medical Center: "We waited for hours. It was disgusting. The staff is very rude. Just an disgraceful place." - Silviya

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