Metrowest Medical Center Ratings
115 LINCOLN STREET
Framingham, MA 01701
Phone: (508) 383-1000
Framingham, MA 01701
Phone: (508) 383-1000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Metrowest Medical Center save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 15% |
Heart Failure | 11% |
Pneumonia | 11% |
Infectious Disease at Metrowest Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 32 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 24mNon-critical cases where patient is discharged have total visit time of 2 hour and 27 minutes
Serious cases where patients are admitted have 2 hour and 55 minutes to be admitted, then an additional 1 hour and 58 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Metrowest Medical Center
4.7
out of 5
based on 27 ratings.
27 user reviews.
69% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Metrowest Medical Center Stories
Oct 19, 2021, 10:04 AM
Metrowest Medical Center: "I had a terrible experience at Metro West Fram Hospital. Spent 10 hrs in ER with a broken Femur bone before getting admitted. Had surgery the next day . From then on was neglected by the nurses, they hardly ever answered my buzzer. I was on bed rest for 3 days and unfortunately needed a bed pan , but it took them so long to get to me. I had no food for 3 days. The room was a complete dump with the laundry basket over flowing on the floor. I was in the end room on the 4 th floor, so there was complete neglect. Too many complaints. Even though I was in terrible pain I could not wait to get home. I still have not talk to the Dr that did the surgery, only meet him for a few minutes before surgery. This is all negligence . I will never go back to this hospital for anything. I have been going to Metro West ( Fram Union ) for over 70 yrs " - Linda