Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Metrosouth Medical Center Ratings

12935 S GREGORY
Blue Island, IL 60406
Phone: (708) 597-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Metrosouth Medical Center save lives? 14% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure9%
Pneumonia10%


Infectious Disease at Metrosouth Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
36
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 33m

Non-critical cases where patient is discharged have total visit time of 2 hour and 25 minutes

Serious cases where patients are admitted have 2 hour and 17 minutes to be admitted, then an additional 2 hour and 46 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Metrosouth Medical Center 4.6 out of 5 based on 28 ratings. 28 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Metrosouth Medical Center Stories



Apr 14, 2024, 4:25 AM
Advocate South Suburban Hospital: "Brought my son to ER and wait time has been over ten hours. 04/13/2024" - Miki

Apr 02, 2024, 8:12 PM
Central Dupage Hospital: "Wait times 04/02. Got here at 3, still in waiting room. Others are reporting they arrived between 1 and 3. " - Edward

Mar 13, 2024, 5:16 PM
Palos Community Hospital: "Ridiculous. Longest patient waiting for over 3 hours but not called 4 hours later from the Emergency Department. Service here is awful now. Never again" - Charlene

Feb 27, 2024, 6:56 PM
Herrin Hospital: "Been over 2 hours and my son has a 103 fever. Covid. Left him in the waiting room " - Teresa

Feb 17, 2024, 1:09 AM
: "I currently have been waiting SEVEN hours at Advocate Christ Hospital " - April


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