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Methodist Willowbrook Hospital Ratings

18220 TOMBALL PARKWAY
Houston, TX 77070
Phone: (281) 477-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Methodist Willowbrook Hospital save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack13%
Heart Failure11%
Pneumonia13%


Infectious Disease at Methodist Willowbrook Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
52
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 54m

Non-critical cases where patient is discharged have total visit time of 3 hour and 18 minutes

Serious cases where patients are admitted have 3 hour and 20 minutes to be admitted, then an additional 1 hour and 41 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Methodist Willowbrook Hospital 4.65 out of 5 based on 33 ratings. 33 user reviews.


75% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms were often quiet at night

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Methodist Willowbrook Hospital Stories



Oct 30, 2020, 10:10 PM
Methodist Willowbrook Hospital: "Horrible wait time .. over three hours .. I am sitting here in the waiting room with bp 183/111 stroke range been sitting since 5:30 pm and it’s now 9:10 " - Michelle

Feb 12, 2020, 11:44 PM
Methodist Willowbrook Hospital: "I went to the emergency room with chest pains and had an ekg don3 and waited over 3 hours and they had 7 other people in front of me. I told them I was going to go to another emergency room and they ran the place very poorly" - Brett

Jun 19, 2017, 10:05 PM
Methodist Willowbrook Hospital: "I would give this place a no star if I could. I went in because they advertised on the web that they had people that you could go talk to. I was just feeling little down from loosing my dad. As soon as they got my ins. info, it was like they hit the lotto. I guess they thought I was crazy or something. They kept me against my own will, and sent me to a mental hospital. I have never in my life done drugs, I do not smoke, I do not drink, and I have never had a speeding ticket in my life. But this place treated me like a criminal 100%!!! If you need help or a better hospital PLEASE do not come here!!!!!!! I BEG YOU TO GO SOMEWHERE ELSE!!!!" - Michelle


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