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Methodist Stone Oak Hospital Ratings

San Antonio, TX 78258
Phone: (210) 638-2100

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Methodist Stone Oak Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure11%

Infectious Disease at Methodist Stone Oak Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 13m

Non-critical cases where patient is discharged have total visit time of 2 hour and 51 minutes

Serious cases where patients are admitted have 2 hour and 33 minutes to be admitted, then an additional 1 hour and 13 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Methodist Stone Oak Hospital 4.7 out of 5 based on 31 ratings. 31 user reviews.

77% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Methodist Stone Oak Hospital Stories

Jan 27, 2024, 10:16 PM
Methodist Stone Oak Hospital: "Plan on waiting until tomorrow to be seen at the ER. No communication what so ever here at Stone Oak.
Been here right at 4 hours with a friend that has a brain shunt...still waiting....
- Stacy

Mar 07, 2022, 3:29 PM
Methodist Stone Oak Hospital: "This facility is similar to other Methodist facilities. The patient and the patients rights do not matter. The staff fail to complete simple patient care such as proper assessments, medication administration, food, water due to being "busy". Simple health care is non essential as the medical team relies heavily on outside resources such as the security team for patient rounding. Discharge care is non existent as the staff will discharge patient's with an IV in place. The facility has no set rules as each charge nurse makes up rules and does as they chose because they know the patient's cannot reach any one in administration. Not recommended. " - Jeanette

May 25, 2021, 2:34 PM
Methodist Stone Oak Hospital: "The lobby size is of adequate size to allow people to social distance and be seated while visiting their loved ones. The practice/need for them to sit outside in a very hot environment, subject to allergies help to exasperate people's personal conditions. This is a Poor policy. Hospital leadership need to reconsider and come up with a better utilization plan to provide simple basic comforts to visiting relatives. Our covid-19 management has shown a significant Improvement in creating healthy environments. There is no reason to corral people outside, exposed to allergens,in the Texas heat with vehicles emitting fumes at the main entrance." - Derrick

Apr 21, 2021, 4:19 PM
Methodist Stone Oak Hospital: "Had my husband there for 1week of poor care,he was worse than when he arrived nurses are afraid of heavy set people.they dont pick up there trash,they let trash ca n.v s overflow,let patient lay in wet bed,have the urine stain to prove it.had 45 minutes to pack my husband for the ambulance to take him to another facility. No warning.there is more just please stay with your family
Be there voice
- Minerva

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