Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Methodist Charlton Medical Center Ratings

Dallas, TX 75237
Phone: (214) 947-7777

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Methodist Charlton Medical Center save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack18%
Heart Failure12%

Infectious Disease at Methodist Charlton Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 1h 18m

Non-critical cases where patient is discharged have total visit time of 4 hour and 8 minutes

Serious cases where patients are admitted have 4 hour and 33 minutes to be admitted, then an additional 4 hour and 17 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Methodist Charlton Medical Center 4.4 out of 5 based on 36 ratings. 36 user reviews.

63% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Methodist Charlton Medical Center Stories

May 19, 2023, 12:09 PM
Methodist Charlton Medical Center: "My wife spent five days there in March 2023 and the hospital sent her home with a life threatening condition.She went into cardiac arrest five days later and died four days after that.Her cause of death was hyperkalemia which what the hospital treated her for the prior week.We did not get any warning about this condition nor did we receive any medication.This is a terrible hospital that rushes patient’s out of the hospital to make room for new patients." - Terence

Dec 04, 2022, 4:31 PM
Methodist Charlton Medical Center: "Waited 7 hours at Charlton 3 days ago." - Jo

Dec 30, 2021, 5:12 AM
Methodist Charlton Medical Center: "Unfortunately, I had to visit methodist when I checked in I had to wait about a hr the first time they called me nack to do vitals my heart rate was 165 and temperature 105 they sent me back out to the waiting room for 4 hours no where to sit body aching can't breathe etc. Eventually My husband walked in after finally getting off of work and they told him there is no extra people can be in the waiting room remind you everybody has somebody except little ole me with 165 heart rate and temperature of 105. Finally after waiting 5 hours in the waiting room they finally put me in a room started my meds the doctor began to argue me down because I exchanged words with the front desk because my husband could not come in I was asking questions about my health & my x-rays & he was basically just like yea were going to give you this but you see the xray it's pretty much self explanatory so I start asking about my symptoms how long would I have to wait to do so & so & just wasn't given any direct answers or being informative. They also had insert a IV line in my arm when they first called me back to check my vitals & sent me back to waiting area so about 5 hours. The nurse attempted to use that same IV Line & after I told him it hurts he needs to do a new stick because this has been in my arm since I first checked into the ER 5 hours he continued to attempt to flush until the liquids went in to my arm & my arm bulged up just for him to say yea you need a new IV. It Was just a horrible experience Sat in the waiting for 5 hours just to be charged within 1 hr 30 min. I knew I shouldn't have went back from the time before when the front desk was so rude to this lady she was begging for a Dr & they kept ignoring her telling her she have to wait & she start having a seizure right in the ER because they wouldn't help her when she begged them. It's just a bad experience you'll be better off going elsewhere. " - Kristina

Compare hospitals in Dallas County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.