Mercyone North Iowa Medical Center Ratings

1000 Fourth Street Sw
Mason City, IA 50401
Phone: (641) 428-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercyone North Iowa Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Mercyone North Iowa Medical CenterNational Average
Heart Attack11.5%12.6%
Stroke15.2%13.9%
Heart Failure13%11.8%
Pneumonia19.1%18.2%



Infectious Disease at Mercyone North Iowa Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 59m

Serious cases where patients are admitted wait 1 hour and 5 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Mercyone North Iowa Medical Center Stories



Feb 24, 2021, 6:58 PM
Mercy Medical Center-North Iowa: "Worst hospital ever. I was pushed out the door within 20 minutes of major abdominal surgery that should have been 2-10 days of care. Instead their really abusive doctor lied on paper work saying that it was normal for a cyst to be ruptured by him. And that it was a lap surgery when in fact I had a 6 inch scar a 4 inch scar and two 2 inch scars. From one very messed up surgery. Neglect is to say the least. Abuse of power in saying ( no cancer in anything I removed) so that must mean he knows I have cancer and is lying. I am just so messed up from the abuse I have suffered under mason city mercy one that I can’t even trust anyone who works for any medical care. " - Kerri


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