Mercyone Centerville Medical Center Ratings
One St Joseph's Drive
Centerville, IA 52544
Phone: (641) 437-4111
Centerville, IA 52544
Phone: (641) 437-4111
Hospital Type: Critical Access Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Mercyone Centerville Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 22mSerious cases where patients are admitted wait 1 hour and 21 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
Some patients praise:- Nurses usually respond quickly when patients need help
- Patients usually receive help when they request it
Negative Patient Ratings
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Mercyone Centerville Medical Center Stories
Apr 14, 2026, 6:03 PM
Unitypoint Health - Marshalltown: "I’m still traumatized by my visit to the ER. I was gaslighted about my symptoms and treated like I was mentally ill. It took a three nurses to try to insert a catheter yet failed. I was spread eagle with a wedge under my butt not covered and held down by three nurses. I was told to undress in front of staff. They didn’t care who was entering the room or if the curtain was closed. I’m traumatized by this experience " - Deborah
Apr 02, 2025, 9:31 PM
: "Don't go to the ER for a broken toe, a cut on your face or for stitches in your finger. The walk-in clinics can handle all that. When you come into the ER with none life threatening situations,you put people like my Father,who had a bowel obstruction in jeopardy. We sat for ten hours trying to get that man the help he needed.He was very ill. As I write this, I have Covid and pneumonia and despite having a very hard time breathing, I will not go to the hospital because there are too many none emergency situations sitting there and that is very frustrating. If you have your meds messed up, go to your family doctor. " - Karen
Oct 18, 2024, 7:36 PM
: "Broadlawns ER is one of the worst. Pain meds were not given until my burns were scrubbed and the staff could’ve cared less." - DR
Dec 08, 2023, 10:38 AM
Broadlawns Medical Center: "I wouldn’t bring a dead mouse into that shithole." - BL
Nov 24, 2023, 6:53 AM
Mercy Medical Center-Des Moines: "Have been sitting in mercy hospital er since 3:45 people at desk haven't done anything but talk to each other no one has came in or out what is going on " - Tammy
