Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mercy Suburban Hospital Ratings

2701 DEKALB PIKE
Norristown, PA 19401
Phone: (215) 278-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Suburban Hospital save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure12%
Pneumonia11%


Infectious Disease at Mercy Suburban Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 40m

Non-critical cases where patient is discharged have total visit time of 2 hour and 42 minutes

Serious cases where patients are admitted have 2 hour and 18 minutes to be admitted, then an additional 3 hour and 30 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: POOR
Mercy Suburban Hospital 4.15 out of 5 based on 26 ratings. 26 user reviews.


49% of patients rate the hospital excellent

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Mercy Suburban Hospital Stories



Dec 06, 2021, 2:02 PM
Mercy Suburban Hospital: "I have now been in the ER with an active kidney stone for over three hours snd have seen no one. I wilud not recommend yhis hospital. " - Chris


Compare hospitals in Montgomery County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.