Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mercy St Charles Hospital Ratings

2600 NAVARRE AVENUE
Oregon, OH 43616
Phone: (419) 696-7200

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy St Charles Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure11%
Pneumonia10%


Infectious Disease at Mercy St Charles Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
52
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 45m

Non-critical cases where patient is discharged have total visit time of 2 hour and 9 minutes

Serious cases where patients are admitted have 2 hour and 44 minutes to be admitted, then an additional 1 hour and 41 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mercy St Charles Hospital 4.6 out of 5 based on 28 ratings. 28 user reviews.


68% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Mercy St Charles Hospital Stories



    Feb 14, 2022, 12:24 AM
    Mercy St Charles Hospital: "Back in January 2019 I broke my ankle went to the ER here. They took xrays told me it was multiple breaks when it was one, never showed me an xray and the DR went home without treating me. Left the nurse to splint my leg no one set the fracture and the nurse put the splint on wrong. I ended up driving to Ann Arbor to the VA hospital who actually took care of the fracture and showed me the xray. Worst hospital I have ever been to is Mercy St. Charles " - Cody


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