Mercy Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Mercy Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mercy Medical Center	National Average
Heart Attack	12.2%	12.6%
Stroke	11.7%	13.9%
Heart Failure	11.5%	11.8%
Pneumonia	21.5%	18.2%

Infectious Disease at Mercy Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	3
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 8m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mercy Medical Center Stories

Share your experience

Jan 16, 2026, 3:06 PM
Mercy Medical Center: " I AM SO THANKFUL FOR ALL THE STAFF IN THIS HOSPITAL.
THEY ARE SO GREAT, CARING, EVERYONE IS WONDERFUL. I WANT TO GIVE SPECIAL THANKS TO THE DR. JAMES WAI WHO WAS SO HELPFUL AND KIND, YOU DONT FIND DOCTORS LIKE THIS ANYWEHRE ANYMORE, BUT I AM GREATFUL AND THANKFUL FOR EVERYTHING HE DID FOR ME.
" - MELBA

Nov 02, 2025, 8:51 PM
Mercy Medical Center: "I had two multi night stays at Mercy this past month. The first came ten days after I had two stents implanted and was diagnosed with sepsis. My BP had dropped to 90/60 when I arrived at the ER by private transportation. I was seen in the ER in about half an hour before I was admitted. Once I was diagnosed on Day 3, heavy doses of antibiotics helped return my BP to normal and I was released. Two weeks later I was back with an uncontrolled nose bleed, likely aided by blood thinners for the stents. This time I remained in the ER for several hours before the staff realized I would need to be admitted. A "balloon" was placed in my nostrils and remained there for the next four days after which I was released. The care was attentive and professional. While I hope I don't have to return any time soon, if I do I am thoroughly confident in the care I would receive." - Frank

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