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Mercy Medical Center Redding Ratings

2175 ROSALINE AVE, CLAIRMONT HGTS
Redding, CA 96001
Phone: (530) 225-6102

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Medical Center Redding save lives? 12% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure15%
Pneumonia12%


Infectious Disease at Mercy Medical Center Redding

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
40
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 14m

Non-critical cases where patient is discharged have total visit time of 2 hour and 38 minutes

Serious cases where patients are admitted have 2 hour and 25 minutes to be admitted, then an additional 2 hour and 30 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mercy Medical Center Redding 4.55 out of 5 based on 31 ratings. 31 user reviews.


69% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Mercy Medical Center Redding Stories



Oct 15, 2022, 1:42 AM
Mercy Medical Center Redding: "Totally under staffed. In waiting room 6-hours and still no evaluation of a potential appendicitis. Terrible situation and the limited ability to provide emergency services and general hospital needs for one retired, it is tome to move from Redding, CA and move out of CA. The operation is par with the state government’s way of operation- sub-par. " - Scott

Oct 14, 2022, 9:00 PM
Mercy Medical Center Redding: "Totally under staffed. In waiting room 6-hours and still no evaluation of a potential appendicitis. Terrible situation and the limited ability to provide emergency services and general hospital needs for one retired, it is tome to move from Redding, CA and move out of CA. The operation is par with the state government’s way of operation- sub-par. " - Scott

Oct 14, 2022, 9:00 PM
Mercy Medical Center Redding: "Totally under staffed. In waiting room 6-hours and still no evaluation of a potential appendicitis. Terrible situation and the limited ability to provide emergency services and general hospital needs for one retired, it is tome to move from Redding, CA and move out of CA. The operation is par with the state government’s way of operation- sub-par. " - Scott

May 20, 2022, 5:03 PM
Mercy Medical Center Redding: "My fiancé went into the ER and after waiting about 5 hrs was admitted to the hospital. After almost 24 hrs of being there he still had not been examined by a doctor. They failed to enter all the details of his initial complaints into the system and only focused on the ongoing issues with his ulcerative colitis. They kept putting him off saying they did not know when either doctor (regular or GI) would be available. " - MELISSA


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