Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mercy Medical Center-North Iowa Ratings

Mason City, IA 50401
Phone: (641) 428-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mercy Medical Center-North Iowa save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure13%

Infectious Disease at Mercy Medical Center-North Iowa

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 9m

Non-critical cases where patient is discharged have total visit time of 2 hour and 8 minutes

Serious cases where patients are admitted have 2 hour and 34 minutes to be admitted, then an additional 0 hour and 50 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mercy Medical Center-North Iowa 4.7 out of 5 based on 34 ratings. 34 user reviews.

71% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews

    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate

    Mercy Medical Center-North Iowa Stories

    Feb 24, 2021, 6:58 PM
    Mercy Medical Center-North Iowa: "Worst hospital ever. I was pushed out the door within 20 minutes of major abdominal surgery that should have been 2-10 days of care. Instead their really abusive doctor lied on paper work saying that it was normal for a cyst to be ruptured by him. And that it was a lap surgery when in fact I had a 6 inch scar a 4 inch scar and two 2 inch scars. From one very messed up surgery. Neglect is to say the least. Abuse of power in saying ( no cancer in anything I removed) so that must mean he knows I have cancer and is lying. I am just so messed up from the abuse I have suffered under mason city mercy one that I can’t even trust anyone who works for any medical care. " - Kerri

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