Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mercy Medical Center-Des Moines Ratings

1111 6TH AVE
Des Moines, IA 50314
Phone: (515) 247-3121

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Medical Center-Des Moines save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure12%
Pneumonia11%


Infectious Disease at Mercy Medical Center-Des Moines

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
112
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 31m

Non-critical cases where patient is discharged have total visit time of 2 hour and 40 minutes

Serious cases where patients are admitted have 2 hour and 51 minutes to be admitted, then an additional 1 hour and 10 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mercy Medical Center-Des Moines 4.6 out of 5 based on 34 ratings. 34 user reviews.


67% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Mercy Medical Center-Des Moines Stories



Sep 10, 2021, 7:17 PM
Mercy Medical Center-Des Moines: "Don’t come unless you want to wait 10 plus hours." - Dan

Feb 06, 2021, 1:04 AM
Mercy Medical Center-Des Moines: "2-5-2021 came in at 7:25 in the evening it is now 12:01 on 2/6/2021 and we are still sitting in the waiting room. My husband has had an X-ray and 2 blood draws but we have not spoken to a nurse since our arrival almost 5 hours ago and we have yet to see a dr or be taken to a room.

I think it’s time for more beds and more drs if a wait time of over 5 hours is as typical as I am being told it is. "
- Melissa

Jul 15, 2015, 10:02 PM
Mercy Medical Center-Des Moines: "ALL IT TAKES IS 1 OR 2 BAD EXPERIENCE OR PPL TO MAKE THINGS GOOD TURN BAD! " - LOUIS

Jul 15, 2015, 9:55 PM
Mercy Medical Center-Des Moines: "WENT TO MERCY HOSPITAL AT 1111 6TH AVE JULY 2015 THE triage WAS RUDE DOWN PLAYING THE COMPLAIN AND PAIN EVEN THE PROOF I GAVE THEM THEY WAS ACTING STANDOFFISH TO SUM IT UP RACIST!! I WITNESS THEM HAVE A AFRICAN COUPLE WAITED SO LONG WHILE OTHERS CAME AFTER AND GOT BY! They TRY TO DOWN PLAY MY PROBLEM AT THE END I WAS DIAGNOISE AND I DIDNT GET NO MEDS FOR IT..WITH THE FUSTRATION AND HEADACHE I CAME OUT FERLING WORST THEN WHEN I WENT MERCY HOSPITAL !" - DeeSandra

Jul 15, 2015, 9:55 PM
Mercy Medical Center-Des Moines: "WENT TO MERCY HOSPITAL AT 1111 6TH AVE JULY 2015 THE triage WAS RUDE DOWN PLAYING THE COMPLAIN AND PAIN EVEN THE PROOF I GAVE THEM THEY WAS ACTING STANDOFFISH TO SUM IT UP RACIST!! I WITNESS THEM HAVE A AFRICAN COUPLE WAITED SO LONG WHILE OTHERS CAME AFTER AND GOT BY! They TRY TO DOWN PLAY MY PROBLEM AT THE END I WAS DIAGNOISE AND I DIDNT GET NO MEDS FOR IT..WITH THE FUSTRATION AND HEADACHE I CAME OUT FERLING WORST THEN WHEN I WENT MERCY HOSPITAL DONT HAVE REAL MERCY FOR COLOR FOLKS HURTING !" - DeeSandra


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