Mercy Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Mercy Medical Center save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	11%
Pneumonia	11%

Infectious Disease at Mercy Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	104
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	4

Emergency Room Wait Time Ratings

Time until initial exam: 0h 40m

Non-critical cases where patient is discharged have total visit time of 3 hour and 11 minutes

Serious cases where patients are admitted have 3 hour and 28 minutes to be admitted, then an additional 1 hour and 12 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

68% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Mercy Medical Center Stories

Share your experience

Sep 03, 2023, 5:24 AM
Mercy Medical Center: "I've NEVER had a wait time, less than 8 12 hours, at Mercy Cleveland Clinic Hospital, in Canton Ohio. Absolutely the worst." - Greg

Jan 04, 2023, 11:00 PM
Mercy Medical Center: "Been sitting here for 5 hours with a broken hip and badly infected knee joint which is hot and spreading ..they have been calling people back to redo vitals bc e eryone has been here so long. People sleeping on the floors seems as if its at a stand still
" - Patient

Jan 01, 2023, 1:13 AM
Mercy Medical Center: "5 hours waiting because you won't open extra beds. You will be reported to Cleveland Clinic and state medical board. Only 5 people waiting and most have been here 5 hours. WHAT A FUCKING JOKE!!!!!!!!!!!!" - Don

Dec 16, 2022, 7:36 AM
Mercy Medical Center: "Just a general comment I like to know why the er's are so slow and why patients are forced to wait such long. Of time hours and hours that is so wrong" - Diane

Sep 03, 2022, 4:58 AM
Mercy Medical Center: "Horrible horrible place sitting 7 hours staff rude finally get called bk they say go bk wait someone else is going in this room Cleveland clinic Mercy suck since they took over" - Veronica

Aug 26, 2022, 8:16 AM
Mercy Medical Center: "my mother was in the emergency room last night for around 12 hours. about 8 hours in she went to check on her status ( again like she did numerous times) the one woman was rude and told her they called for her and took her name off the register. They didn't call for my mom. And for a staff member to say "they don't pay me enough to that" when she asked a question is ridiculous . If you don't get paid enough then maybe you don't do your job or need to find another one. To talk that way to a 64 year old lady the way she did... I want something addressed. " - reshall

Dec 01, 2021, 11:05 PM
Mercy Medical Center: "Over 14 hours about 9:40 am it is now 11pm

Admin should not have removed the LPN now all the RN's left are not near enough.
Thank You Admin. Your so flipping smart" - Rod

Apr 29, 2019, 5:32 PM
Mercy Medical Center: "Me and my fiance went to stat care before coming here waited a hour. Came straight here because the doctor sent the reports over to mercy ER. We arrived at mercy at 11 am it is now 530 and we are still stuck here. We waited in the main room for 1.5 hours then we were taken to a room. Then from that room we were moved to another waiting room. We are in a room and about ever 40 mins some shows up. Hood news is it soundsike we might be going however... They found nothing wrong with her. And they ran a CT scan... She is now in years cause of the pain and the amount of money we just waisted not to mention we have been here all freaking day. And now that it it going on 6 o'clock we can not get a second opinion. We do not visit the hospital often in fact never. I can say we will never be back. We would rather deal with the pain. I actually heard a lot of people say that today. This is unbelievable how is this considered a emergency room? More like a jail. Once they stick you with a IV your stuck no matter what. Most people do not read comments especially the people running the show. But if they do... Who ever is in charge of the so called emergency room at mercy needs to be fired. Or make them come in for sever stomach pain. 8 hours and no answers.. oh wait yeah she has to poop in a box at home then bring it back then wait for the results that will get sent to someone else. Unreal. How is this ok? " - Matthew

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