Mercy Hospital St Louis Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Mercy Hospital St Louis save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	14%
Heart Failure	11%
Pneumonia	11%

Infectious Disease at Mercy Hospital St Louis

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	56
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 1h 7m

Non-critical cases where patient is discharged have total visit time of 3 hour and 6 minutes

Serious cases where patients are admitted have 2 hour and 11 minutes to be admitted, then an additional 2 hour and 15 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

78% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Mercy Hospital St Louis Stories

Share your experience

Mar 11, 2024, 2:04 AM
Mercy Hospital St Louis: "We were admitted fairly quick through triage, but we are in the room after triage for 9 hours at this point waiting for a clean room. Ridiculous " - Robert

Nov 29, 2023, 12:53 AM
Mercy Hospital St Louis: "Been waiting 7 hours in Mercy ER so far!!! You’re report of 2 hrs 11 min is WRONG!!" - C

Jul 26, 2023, 1:59 AM
Mercy Hospital St Louis: "Been at mercy since 11 they're saying 4 to 6 hour wait" - Liv

Jul 16, 2023, 1:26 AM
Mercy Hospital St Louis: "Took my brother there. He was having a hard time breathing. They took his vitals and xray of his chest within a hour, 3 hours later we're still waiting for a room to be seen by a doctor" - Terry

Jun 30, 2023, 5:02 PM
Mercy Hospital St Louis: "I was in the ER last night. It was PACKED! I waited for 6 hours and they said it could be several more hours when I could be seen. I had to leave. I couldn’t stand it any more and I am really sick, worse today then yesterday and I can’t even get treatment at a hospital. I was expecting to get admitted but I couldn’t get past that awful waiting room to hell. I don’t know what to do, go to a different hospital?" - Carol

Jun 30, 2023, 5:02 PM
Mercy Hospital St Louis: "I was in the ER last night. It was PACKED! I waited for 6 hours and they said it could be several more hours when I could be seen. I had to leave. I couldn’t stand it any more and I am really sick, worse today then yesterday and I can’t even get treatment at a hospital. I was expecting to get admitted but I couldn’t get past that awful waiting room to hell. I don’t know what to do, go to a different hospital?" - Carol

Jun 30, 2023, 5:01 PM
Mercy Hospital St Louis: "I was in the ER last night. It was PACKED! I waited for 6 hours and they said it could be several more hours when I could be seen. I had to leave. I couldn’t stand it any more and I am really sick, worse today then yesterday and I can’t even get treatment at a hospital. I was expecting to get admitted but I couldn’t get past that awful waiting room to hell. I don’t know what to do, go to a different hospital?" - Carol

Sep 18, 2022, 7:27 PM
Mercy Hospital St Louis: "It’s actually 5 hours to get in " - Mariah

Apr 22, 2022, 11:31 AM
Mercy Hospital St Louis: "Somehow my comment got sent before I was finished. The staff and doctors do not introduce themselves and do not write names and occupation or title on the boards in ER. They didnt hook up all of the monitoring devices in ER and later upon reading my medical notes stated that I refused them due to my discomfort. That DID NOT HAPPEN. There were in fact numerous accounts in my medical notes and records where they stated things that were not true or did not happen. On my last 2 visits I cannot even begin to explain how terribly I was treated and spoken to and lied about. It is sad and hurtful and now on my medical records and totally false and I cannot understand any reason for that type of behavior. I have charges for medications and things that I was not given. I have listed medical conditions as if I told them to the staff which I neither actually have not did I ever claim to. They state amphetamine abuse and make me out to look like a drug user when I have diagnosed combined type ADHD and have been prescribed Adderall legally by my physician for many many years. They claimed to find alcohol in my room after I made a joke to a nurse that was horrible at trying to draw blood that I would of drank some vodka had I known she was gonna hurt me that badly. I guess she didn't like my joke and they literally they found alcohol in my room which NEVER happened. I could keep going on for a heck of a ot longer but hopefully said enough to save anyone else from the horrible careless and rude staff and professionals supposedly and this hospital that in my opinion should be fined sued shut down and never allowed to risk another person's life with their absence of give a darn about their patience. " - AJB

Apr 22, 2022, 11:21 AM
Mercy Hospital St Louis: "MERCY SOUTH/ST ANTHONYS on Tesson Ferry Road is the ABSOLUTE WORST HOSPITAL WITH THE MOST AWFUL STAFF AND NURSES AND DOCTORS. They literally DO NOT CARE about anyone or anything. They are rude, they are off Standish, they talk about you loudly and DO NOT SPEAK TRUTHFULLY or repeat what you said even close to how you actually said things. They lie lie lie in their medical notes and add on things not actually done and medications NOT actually given to you. They lose labs and forget you in rooms for hours without a call button. They make a patient out to be someone they are not at all. They do not inform you of anything and act as if you are dumb and do not listen to you at all nor do they give the proper care for the things that you have come to the ER or hospital for. The staff acts like it is them against you and they have zero compassion or bedside manner. They will let you sit with life threatening illness or infections and literally act S if you are " - AJB

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