Mercy Hospital Of Buffalo Ratings

565 Abbott Road
Buffalo, NY 14220
Phone: (716) 826-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mercy Hospital Of Buffalo save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mercy Hospital Of Buffalo	National Average
Heart Attack	12.9%	12.6%
Stroke	15.5%	13.9%
Heart Failure	14%	11.8%
Pneumonia	20.1%	18.2%

Infectious Disease at Mercy Hospital Of Buffalo

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	46
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 47m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mercy Hospital Of Buffalo Stories

Dec 13, 2021, 6:37 AM
Mercy Hospital: "At Mercy Hospital ER on 12/13/21 at 6:37 am with wife. She came in by Ems at 4:00am put her in the waiting room. Still not seen.some folks been there since 11:00pm 12/12" - Ray

Mar 14, 2021, 3:54 AM
Mercy Hospital: "Got in the hospital at 1:30 am. Stated I fell backwards on steps unable to breath, possible broken ribs, damage to my lungs, unable to move instead of telling me There is ONLY 1 DR and been given the choice to stay or leave before putting me in triage for hrs in agony, they didn't instead I get ATTITUDE from nurse. I could say more but don't have the strength. Im so disgusting about this hospital. Had to leave, I have no choice." - Debralee

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