Mercy Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Mercy Hospital save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mercy Hospital	National Average
Heart Attack	11.7%	12.6%
Stroke	12.1%	13.9%
Heart Failure	9.8%	11.8%
Pneumonia	16.9%	18.2%

Infectious Disease at Mercy Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1	4
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 31m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mercy Hospital Stories

Share your experience

Apr 14, 2026, 6:03 PM
Unitypoint Health - Marshalltown: "I’m still traumatized by my visit to the ER. I was gaslighted about my symptoms and treated like I was mentally ill. It took a three nurses to try to insert a catheter yet failed. I was spread eagle with a wedge under my butt not covered and held down by three nurses. I was told to undress in front of staff. They didn’t care who was entering the room or if the curtain was closed. I’m traumatized by this experience " - Deborah

Apr 02, 2025, 9:31 PM
: "Don't go to the ER for a broken toe, a cut on your face or for stitches in your finger. The walk-in clinics can handle all that. When you come into the ER with none life threatening situations,you put people like my Father,who had a bowel obstruction in jeopardy. We sat for ten hours trying to get that man the help he needed.He was very ill. As I write this, I have Covid and pneumonia and despite having a very hard time breathing, I will not go to the hospital because there are too many none emergency situations sitting there and that is very frustrating. If you have your meds messed up, go to your family doctor. " - Karen

Oct 18, 2024, 7:36 PM
: "Broadlawns ER is one of the worst. Pain meds were not given until my burns were scrubbed and the staff could’ve cared less." - DR

Dec 08, 2023, 10:38 AM
Broadlawns Medical Center: "I wouldn’t bring a dead mouse into that shithole." - BL

Nov 24, 2023, 6:53 AM
Mercy Medical Center-Des Moines: "Have been sitting in mercy hospital er since 3:45 people at desk haven't done anything but talk to each other no one has came in or out what is going on " - Tammy

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