Mercy Hospital Fort Smith Ratings
7301 Rogers Ave
Fort Smith, AR 72903
Phone: (479) 314-6000
Fort Smith, AR 72903
Phone: (479) 314-6000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Mercy Hospital Fort Smith save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Mercy Hospital Fort Smith | National Average | |
|---|---|---|
| Heart Attack | 14% | 12.6% |
| Stroke | 13% | 13.9% |
| Heart Failure | 14.7% | 11.8% |
| Pneumonia | 17.8% | 18.2% |
Infectious Disease at Mercy Hospital Fort Smith
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 5 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 8 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 17mSerious cases where patients are admitted wait 1 hour and 9 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Mercy Hospital Fort Smith Stories
Jun 19, 2022, 9:03 AM
St Edward Mercy Medical Center: "Waited 6 hours for sharp pains and can see test results on app. Have some kind of infection, still haven’t been seen by a doctor " - M.
Jun 19, 2022, 7:18 AM
St Edward Mercy Medical Center: "Waited 6 hours for sharp pains and can see test results on app. Have some kind of infection, still haven’t been seen by a doctor " - M.
Mar 19, 2017, 7:25 PM
St Edward Mercy Medical Center: "I meet my daughter there on 3/19/2017 meet her at 12:45pm today, there where 15 people that come in after her and they where seen before here, so, around 4:10pm I walked up to window and simple asked a question, when is my daughter going to get seen she was here before the 15 people that come in after her. Her response was she has been here 3 hours and 9 minutes and the longest patient has been here 3 hours and 39 minutes. This is not a good answer, besides this I was in there about 2 months ago, I am a carrier of kidney and stones and I was hurting very bad, and she told me that we can't just give pain pills out. That is not what I was there for to start with, so, this being said, this is not right that my daughter can sit there and means to know she just had tuble surgery done on the 2/27/2017, but since here blood work was good they just skip over her. How is this fair and why does it take so long?" - Rhonda
