Mercy Health System Corp Ratings

1000 Mineral Point Ave
Janesville, WI 53548
Phone: (608) 756-6080

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Health System Corp save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Mercy Health System CorpNational Average
Heart Attack13.3%12.6%
Stroke17.7%13.9%
Heart Failure12.9%11.8%
Pneumonia18.1%18.2%



Infectious Disease at Mercy Health System Corp

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
4
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 21m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Mercy Health System Corp Stories



Aug 23, 2016, 12:24 PM
Mercy Hlth Sys Corp: "The overbooking of patients is ridiculous! When you can only make a appointment a week and a half out and you come and sit in the waiting room for 45 minutes to a hour something is wrong! Or if you need to be seen for non serious or no emergency they push you into going to urgent care because your primary physician is not available for three days! This is not isolated and very much real! So the survey's are bogus just like JD power is to the Auto Industry! All about the Money and Billboards!" - Richard


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