Mercy Health-St Rita's Medical Center Ratings
730 West Market Street
Lima, OH 45801
Phone: (419) 227-3361
Lima, OH 45801
Phone: (419) 227-3361
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Mercy Health-St Rita's Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Mercy Health-St Rita's Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.1% | 12.6% |
| Stroke | 14.3% | 13.9% |
| Heart Failure | 10.9% | 11.8% |
| Pneumonia | 18.3% | 18.2% |
Infectious Disease at Mercy Health-St Rita's Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 10 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 24mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Mercy Health-St Rita's Medical Center Stories
Jul 24, 2017, 12:20 AM
St Rita's Medical Center: "My friend who went onto the ER because he was having suicidal thoughts was sent home because drugs were discovered in his system. So I guess it's okay if he comes home and kills himself. Yeah, that's quality care!" - Matt
Apr 10, 2017, 2:19 PM
St Rita's Medical Center: "Overall, my dad, 83 received adequate care. He has a blood clot in his left leg. I can make comparison as I, his son was in Kettering Hospital the end of January for the same thing. You have 2 goals on your board. Provide care that exceeds your expectations and if you are going home today, our goal is to have you on your way by noon. Not seeing these. I would recommend Kettering over you without hesitation and it would not be even close.
You need to take the little things seriously. Not answering call lights for 20-30 minutes. Not dealing with IV alarms in a timely manner. Dr. Says dad is discharged at 9AM. IV and heart disconnected at noon. After 2 and we still wait. Both goals were not met or not met with any consistency. Your goals are not part of the culture. Some of your people work to carry them out because they are hard workers. Others, just do what is convenient to them.
As a professional, I believe if you say you are going to do something...Do It!! Otherwise, do not say it! False expectations are worse than none at all I believe. We had some very good care, but the last 24 hours have been less than meeting expectations let alone exceeding.
Discharge at Kettering was 1 hour total. They did not write things on a board, they instilled values in their employees.
You have work to do." - Paul
