Mercy Health Lakeshore Campus Ratings
72 South State Street
Shelby, MI 49455
Phone: (231) 861-2156
Shelby, MI 49455
Phone: (231) 861-2156
Hospital Type: Critical Access Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Mercy Health Lakeshore Campus save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Mercy Health Lakeshore Campus | National Average | |
|---|---|---|
| Pneumonia | 18.5% | 18.2% |
Infectious Disease at Mercy Health Lakeshore Campus
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | Not Available |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | Not Available |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 1h 35mSerious cases where patients are admitted wait 0 hour and 45 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Mercy Health Lakeshore Campus Stories
Mar 07, 2026, 2:08 PM
: "I HAVE BEEN TO MUNSON ER NUMEROUS TIMES AND ITS ALWAYS 8-12 HOURS WAIT." - Cook
Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate
Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate
Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate
Jun 03, 2025, 8:39 AM
Henry Ford Health Hospital: "Horrible inpatient servicee- right now... no food, no bath, doctor threatened patient if asked for bath again - they would be discharged- pt had clotts removed.. BBB and CMS complaints coming" - CLM
