Mercy Health-Anderson Hospital Ratings

7500 State Road
Cincinnati, OH 45255
Phone: (513) 624-4500

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Health-Anderson Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Mercy Health-Anderson HospitalNational Average
Heart Attack12.6%12.6%
Stroke14.4%13.9%
Heart Failure11.2%11.8%
Pneumonia16.6%18.2%



Infectious Disease at Mercy Health-Anderson Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 1m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Mercy Health-Anderson Hospital Stories



Oct 14, 2022, 1:16 PM
Mercy Hospital Anderson: "On August 18th, 2022 my dad was rushed to the hospital for chest pains. He had just turned 91 on the 18th. When I got to the hospital they wouldnt let me see my dad and the waiting room was jammed packed. Some people were throwing up in bags, some had iv's. They gave me a number to call to see how my dad was, i called and was told it would be a couple hours till any results would come back. called my mom and told her i was coming to her house no sense waiting in a packed waiting room. By the time i got to her house my dad had borrowed a phone to call the house. They had put my dad in the waitinhg room for 4 hours whom had every indication he was having a heartache.My sister sat with him in the waiting room sitting in a hard wheel chair throwinhg up, diarhea,, chest pains. begging for help. Nurse came out telling him he was not having a heart attach took him back for blood, and yelled at my dad so the whole waiting room could hear it. they brought him back to the waiting room. to sit for awhile then called him back like he needed stitches. by the time they ended up doing something for my dad it was basically too late, his kidneys had started to break down and his chest pains where worse. They told my sister that they were going to put him in a room (this was at 1:00am) he had been there for 7 hours with nobody helping him. My sister said since they were going to put him in a room she would go home and see him the next day. My mom received a call at 1:10 am and was told he died. And no attorney will take our case. They were negligent, rude, and basically killed my dad. but because he was 91 he was passed the life exceptancy of an average man. Now we are broken my mom is lost and we are doing the best we can to take care of her. She refuses to leave her house and someone has to be with her. I called the patient relations on them and recieved news that yes what happenerd to him was not right. (thanks for calling and have a good day)" - Terri

Sep 01, 2021, 11:34 PM
Mercy Hospital Anderson: "If you value your life dont come here. Anderson mercy has the rudest nursing staff i have ever seen. They are the most uncaring,rude,nasty turned nurses i have ever met. The ER NURSES are the worst, they treat you like cattle at an auction. I will never come back." - Jill

Sep 01, 2021, 11:34 PM
Mercy Hospital Anderson: "If you value your life dont come here. Anderson mercy has the rudest nursing staff i have ever seen. They are the most uncaring,rude,nasty turned nurses i have ever met. The ER NURSES are the worst, they treat you like cattle at an auction. I will never come back." - Jill

Dec 22, 2020, 8:55 PM
Mercy Hospital Anderson: "Don't go to this ER if you can avoid it in any way. The worst uncaring staff and you'll be lucky if you survive the encounter. We drove the 20 miles to Bethesda North a few times after dealing with Mercy Anderson ER and would recommend you do the same. Nice facilities but totally uncaring people." - Bill

Jul 11, 2017, 11:42 PM
Mercy Hospital Anderson: "The ER sent my Dad home after I questioned them 2 times while he was having a stroke. He was in their hospital 3 days prior with a TIA and they sent him home with additional BP meds. His life was changed forever due to ER doctor's negligence. She should have to pay.
"
- Bobbi


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