Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Mercy Gilbert Medical Center Ratings

3555 SOUTH VAL VISTA DRIVE
Gilbert, AZ 85296
Phone: (480) 728-8327

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mercy Gilbert Medical Center save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure10%
Pneumonia10%


Infectious Disease at Mercy Gilbert Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
40
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
8


Emergency Room Wait Time Ratings

Time until initial exam: 0h 9m

Non-critical cases where patient is discharged have total visit time of 2 hour and 32 minutes

Serious cases where patients are admitted have 2 hour and 42 minutes to be admitted, then an additional 2 hour and 8 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Mercy Gilbert Medical Center 4.7 out of 5 based on 31 ratings. 31 user reviews.


78% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Mercy Gilbert Medical Center Stories



    Mar 16, 2022, 12:56 AM
    Mercy Gilbert Medical Center: "Feel like passing out & heart racing " - Isabella

    Jun 27, 2016, 8:27 PM
    Mercy Gilbert Medical Center: "Gilbert, AZ Mercy Hospital.
    I've been wating a day and a half, in their hospital, for an MRI. Told they prioritize patients on the list. No food allowed now for 24 hrs. Should've picked a bigger hospital with more equipment. Tried to spend my money locally. Should've went with a bigger hospital. I'm sure my insurance will get billed for an extra stay day for me."
    - Kevin


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