Memphis Va Medical Center Ratings
1030 Jefferson Avenue
Memphis, TN 38104
Phone: (901) 577-7200
Memphis, TN 38104
Phone: (901) 577-7200
Hospital Type: Acute Care - Veterans Administration
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Memphis Va Medical Center save lives? 34% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Memphis Va Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.3% | 12.6% |
| Heart Failure | 6.7% | 11.8% |
| Pneumonia | 12.9% | 18.2% |
Infectious Disease at Memphis Va Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | Not Available |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | Not Available |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Memphis Va Medical Center Stories
Mar 08, 2026, 4:21 PM
Vanderbilt University Medical Center: "What about if I'm having chest pain and other issues " - Richard
Feb 18, 2026, 8:48 PM
Vanderbilt University Medical Center: "I’m so tired of my adult daughter being placed in the hallway for 6-12 hours when she is in the ED. She is in great pain but even when given the pain meds she cannot get a lot of relief as she cannot rest with the bright lights, loud people, machine, and doors. The nurses and docs are great, but this is really no way to treat patients. It’s worse then the old group wards that they got rid of years ago. " - Tassie
Apr 27, 2025, 4:26 AM
: "The longest wait time at UT Emergency room with a broken hand was approximately 48.5 hours with a broken right hand.
The nurses were not telling anyone why the wait time was so long. None of them were paying any attention to any of the patients. They were laughing and joking around as if nothing was going on. One young man was vomiting into a pan and not one nurse would approach him to take away the fouled pan and bring him a clean one or offering him some water to rinse his mouth out with. There was trash and drink cans under the chairs....the garbage cans were almost over flowing and trickling on to the floor.
It was absolutely disgraceful. I expect something like that at Ft Sanders....but not UT.
People were complaining about how cold it was and not one nurse on duty would offer anyone one a blanket.
There is no excuse for this kind of thoughtless disregard for people who are seeking medical attention.
Not good, UT....not good at all." - Sara
Mar 12, 2025, 10:14 PM
Cookeville Regional Medical Center: "This is unacceptable.
I was at the Cookeville ER yesterday.
I was experiencing the same issue and called the ER again this evening. They nurse instructed me to come this evening for a follow up visit.
If they would have told me that it was over a 4 hour wait, I would have asked my wife to drive me to Nashville. " - Jon
Mar 12, 2025, 10:14 PM
Cookeville Regional Medical Center: "This is unacceptable.
I was at the Cookeville ER yesterday.
I was experiencing the same issue and called the ER again this evening. They nurse instructed me to come this evening for a follow up visit.
If they would have told me that it was over a 4 hour wait, I would have asked my wife to drive me to Nashville. " - Jon


