Memorialcare Orange Coast Medical Center Ratings

9920 Talbert Avenue
Fountain Valley, CA 92708
Phone: (714) 378-7406

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Memorialcare Orange Coast Medical Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Memorialcare Orange Coast Medical CenterNational Average
Heart Attack13%12.6%
Stroke12.1%13.9%
Heart Failure12.2%11.8%
Pneumonia14.4%18.2%



Infectious Disease at Memorialcare Orange Coast Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 19m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Memorialcare Orange Coast Medical Center Stories



May 05, 2023, 9:20 PM
Orange Coast Memorial Medical Center: "Was so much in pain was there in ER for at least 6 to 7 hours. Of course like always they had no rooms. I was put in the hall way suffering in pain. Had employees loud & just talking away like if it were in a break room. So unprofessional." - Suzanne

Dec 22, 2022, 3:42 PM
Orange Coast Memorial Medical Center: "Horrible care. Filthy room. Lied to by Doctors and treated badly by staff. Put on a worn out gurney no bed!" - Randolph


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