Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Memorial Medical Center Ratings

701 N FIRST ST
Springfield, IL 62781
Phone: (217) 788-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Memorial Medical Center save lives? 5% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack15%
Heart Failure13%
Pneumonia13%


Infectious Disease at Memorial Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
100
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
4


Emergency Room Wait Time Ratings

Time until initial exam: 0h 22m

Non-critical cases where patient is discharged have total visit time of 3 hour and 2 minutes

Serious cases where patients are admitted have 2 hour and 58 minutes to be admitted, then an additional 1 hour and 36 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Memorial Medical Center 4.7 out of 5 based on 26 ratings. 26 user reviews.


73% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Memorial Medical Center Stories



    Mar 28, 2018, 12:29 AM
    Memorial Medical Center: "I have never had such a bad experience. Got to back right away. Pain left rib area, dizziness,heart racing and skipping, pain going to shoulder blade. Heart rate anywhere from 150 to 140s. Go inthe 150/80 range. Have pacemaker? Was told my heart rate and my tachycardia ect was due to my interstem for my bladder. Well number One, my interstem was not on!!! Number two, they should have called and got my pacemaker read. They did not. Number three they should have known that ekg readings are not accurate with pacemaker. Knowing I had heart problems they should have also called on call cardio! Again no. Was given Ct for pain in rib area and besides ekg that was it! Doctor wouldn't even look me in the eye. I have never felt so discriminated against! Have med card as am disabled. Feel like I was just dismissed and said to hell with. Oh yes did I mention vomiting? Discourages me from ever going to ER!! Came home took my nitro and made it thru the night, just barely. Probably die from heart attack at home because why go to emergency when they dismiss you." - Deborah


    Compare hospitals in Sangamon County

    If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.