Memorial Medical Center Ratings
701 N First St
Springfield, IL 62702
Phone: (217) 788-3000
Springfield, IL 62702
Phone: (217) 788-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Memorial Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Memorial Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.2% | 12.6% |
| Stroke | 11.3% | 13.9% |
| Heart Failure | 13.2% | 11.8% |
| Pneumonia | 18.9% | 18.2% |
Infectious Disease at Memorial Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 39 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 6mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Memorial Medical Center Stories
Mar 28, 2018, 12:29 AM
Memorial Medical Center: "I have never had such a bad experience. Got to back right away. Pain left rib area, dizziness,heart racing and skipping, pain going to shoulder blade. Heart rate anywhere from 150 to 140s. Go inthe 150/80 range. Have pacemaker? Was told my heart rate and my tachycardia ect was due to my interstem for my bladder. Well number One, my interstem was not on!!! Number two, they should have called and got my pacemaker read. They did not. Number three they should have known that ekg readings are not accurate with pacemaker. Knowing I had heart problems they should have also called on call cardio! Again no. Was given Ct for pain in rib area and besides ekg that was it! Doctor wouldn't even look me in the eye. I have never felt so discriminated against! Have med card as am disabled. Feel like I was just dismissed and said to hell with. Oh yes did I mention vomiting? Discourages me from ever going to ER!! Came home took my nitro and made it thru the night, just barely. Probably die from heart attack at home because why go to emergency when they dismiss you." - Deborah
