Memorial Medical Center Ratings

1700 Coffee Rd
Modesto, CA 95355
Phone: (209) 526-4500

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Memorial Medical Center save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Memorial Medical Center	National Average
Heart Attack	12.2%	12.6%
Stroke	13.3%	13.9%
Heart Failure	13.1%	11.8%
Pneumonia	17.9%	18.2%

Infectious Disease at Memorial Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	15
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	6

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 11m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Memorial Medical Center Stories

May 17, 2020, 9:47 PM
Memorial Medical Center: "Roomed I’m in ED @1208. My sister was having a 10/10 abdominal pain. Initial pain meds given at 1320. No relief after 30 mins but no action from staff. My sister was still at 10/10 pain. We finally saw MD at 1448 after 2 1/2 hrs of waiting. Aware of 10/10 pain. RN came at 1515 for second round of pain meds, still no relief after 30 mins. Asked staff for the plan. They said waiting for CT scan. They only have 1 scanner open. I know hospitals specially the ED is busy but I don’t understand why they can let somebody lie down there in pain and not do anything to help her. I also an ED RN bit I always address pt’s concern on a timely manner." - Jan

May 17, 2020, 6:56 PM
Memorial Medical Center: "Roomed I’m in ED @1208. My sister was having a 10/10 abdominal pain. Initial pain meds given at 1320. No relief after 30 mins but no action from staff. My sister was still at 10/10 pain. We finally saw MD at 1448 after 2 1/2 hrs of waiting. Aware of 10/10 pain. RN came at 1515 for second round of pain meds, still no relief after 30 mins. Asked staff for the plan. They said waiting for CT scan. They only have 1 scanner open. I know hospitals specially the ED is busy but I don’t understand why they can let somebody lie down there in pain and not do anything to help her. I also an ED RN bit I always address pt’s concern on a timely manner." - Jan

Compare hospitals in Stanislaus County