Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Memorial Hospital Jacksonville Ratings

3625 UNIVERSITY BLVD S
Jacksonville, FL 32216
Phone: (904) 399-6111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Memorial Hospital Jacksonville save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack16%
Heart Failure9%
Pneumonia12%


Infectious Disease at Memorial Hospital Jacksonville

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
88
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
12


Emergency Room Wait Time Ratings

Time until initial exam: 0h 18m

Non-critical cases where patient is discharged have total visit time of 2 hour and 0 minutes

Serious cases where patients are admitted have 2 hour and 46 minutes to be admitted, then an additional 1 hour and 26 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Memorial Hospital Jacksonville 4.4 out of 5 based on 33 ratings. 33 user reviews.


65% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients were often left in pain
  • Facilities are sometimes dirty




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Memorial Hospital Jacksonville Stories



Sep 15, 2020, 6:08 PM
Memorial Hospital Jacksonville: "I've been sitting in the ER since 730am. I've been supposedly been admitted however I've been sitting up in a chair in the ER waiting to be put in a room for the last 10hrs and 40mins. This is completely unacceptable. I will never come to this emergency room again" - Maria

Sep 15, 2020, 11:41 AM
Memorial Hospital Jacksonville: "I'm still waiting ???? been here since 730am." - Maria


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