Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Memorial Hermann Texas Medical Center Ratings

6411 FANNIN
Houston, TX 77030
Phone: (713) 704-3700

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Memorial Hermann Texas Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure11%
Pneumonia11%


Infectious Disease at Memorial Hermann Texas Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
140
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
24


Emergency Room Wait Time Ratings

Time until initial exam: 0h 50m

Non-critical cases where patient is discharged have total visit time of 4 hour and 20 minutes

Serious cases where patients are admitted have 3 hour and 49 minutes to be admitted, then an additional 2 hour and 7 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Memorial Hermann Texas Medical Center 4.55 out of 5 based on 40 ratings. 40 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help




Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate



Memorial Hermann Texas Medical Center Stories



Mar 29, 2021, 6:56 PM
Memorial Hermann Texas Medical Center: "Wait time outrageous. It is now 6:00 pm and we have been here since 10:00 am. We have not been seen by medical staff. If you have an emergency, I suggest going to a facility that is really concerned about your urgent needs. " - Phae

Jul 11, 2020, 2:22 AM
Memorial Hermann Texas Medical Center: "Horrible. I have been here 4 hours other people have been here 7 hours or longer. I will never come to this er again." - Brandi

Jul 11, 2020, 2:22 AM
Memorial Hermann Texas Medical Center: "Horrible. I have been here 4 hours other people have been here 7 hours or longer. I will never come to this er again." - Brandi

Jul 11, 2020, 2:22 AM
Memorial Hermann Texas Medical Center: "Horrible. I have been here 4 hours other people have been here 7 hours or longer. I will never come to this er again." - Brandi


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