Memorial Hermann Memorial City Medical Center Ratings
921 GESSNER
Houston, TX 77024
Phone: (713) 242-3000
Houston, TX 77024
Phone: (713) 242-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Memorial Hermann Memorial City Medical Center save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.Mortality Rate | |
---|---|
Heart Attack | 17% |
Heart Failure | 11% |
Pneumonia | 10% |
Infectious Disease at Memorial Hermann Memorial City Medical Center
Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.
Infectious Disease | Cases |
---|---|
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2 | 32 |
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3 | 0 |
Emergency Room Wait Time Ratings
Time until initial exam: 0h 48mNon-critical cases where patient is discharged have total visit time of 3 hour and 57 minutes
Serious cases where patients are admitted have 3 hour and 28 minutes to be admitted, then an additional 1 hour and 39 minutes delay before leaving to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Rating: AVERAGE
Memorial Hermann Memorial City Medical Center
4.75
out of 5
based on 48 ratings.
48 user reviews.
78% of patients rate the hospital excellent
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Pain was usually controlled for patients
- Rooms and facilities are usually clean
Negative Patient Ratings
Footnotes:
1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate
Memorial Hermann Memorial City Medical Center Stories
Oct 25, 2022, 10:33 PM
Memorial Hermann Memorial City Medical Center: "So far 5 1/2 hours and still waiting" - Vicky
Sep 07, 2022, 2:02 AM
Memorial Hermann Memorial City Medical Center: "6 hours and still waiting. " - Valerie
Jul 14, 2022, 8:47 AM
Memorial Hermann Memorial City Medical Center: "Been here for 12 hours in the waiting room. Others have been here 18+ hours. A lot of those people left this ER out of frustration for long wait times" - William
Feb 17, 2022, 6:15 PM
Memorial Hermann Memorial City Medical Center: "Been in the waiting room for 3 hours 16 minutes and still counting. " - Jimmar
Jun 24, 2021, 5:36 PM
Memorial Hermann Memorial City Medical Center: "My daughter has been waiting since 12:30pm with facial, neck both shoulder swelling Dx of Sickle Cell, Dvt with swelling around her port no one examined her symptoms as of 4:31pm only vials was taken. I was on the phone with her twice when she reported her condition based getting worse both nurses told her to bare with them they are very busy. I would think not being able to breathe and swelling will be considered an emergency. At least someone could have looks at her swelling and monitor her breathing until they can get her to see a doctor but she have been sitting inthe waiting room for help. I live out of town so I'm worried and feel helpless with my 24 years daughter suffering and scared to ask her help again because she feels no one cares about her sickness." - Catreena
Apr 12, 2021, 11:58 PM
Memorial Hermann Memorial City Medical Center: "been waiting almost 6 hours now" - addams
Apr 12, 2021, 11:57 PM
Memorial Hermann Memorial City Medical Center: "been waiting almost 6 hours now" - addams
Feb 09, 2021, 10:35 PM
Memorial Hermann Memorial City Medical Center: "Wait time is >4 hours each time " - Arun