Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Memorial Hermann Memorial City Medical Center Ratings

921 GESSNER
Houston, TX 77024
Phone: (713) 242-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Memorial Hermann Memorial City Medical Center save lives? 4% better than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure11%
Pneumonia10%


Infectious Disease at Memorial Hermann Memorial City Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
32
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
0


Emergency Room Wait Time Ratings

Time until initial exam: 0h 48m

Non-critical cases where patient is discharged have total visit time of 3 hour and 57 minutes

Serious cases where patients are admitted have 3 hour and 28 minutes to be admitted, then an additional 1 hour and 39 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Memorial Hermann Memorial City Medical Center 4.75 out of 5 based on 48 ratings. 48 user reviews.


78% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Pain was usually controlled for patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Memorial Hermann Memorial City Medical Center Stories



    Apr 12, 2021, 11:58 PM
    Memorial Hermann Memorial City Medical Center: "been waiting almost 6 hours now" - addams

    Apr 12, 2021, 11:57 PM
    Memorial Hermann Memorial City Medical Center: "been waiting almost 6 hours now" - addams

    Feb 09, 2021, 10:35 PM
    Memorial Hermann Memorial City Medical Center: "Wait time is >4 hours each time " - Arun


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