Memorial Hermann Katy Hospital Ratings

23900 Katy Freeway
Katy, TX 77494
Phone: (281) 392-1111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Memorial Hermann Katy Hospital save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Memorial Hermann Katy HospitalNational Average
Heart Attack13.8%12.6%
Stroke14.6%13.9%
Heart Failure10.9%11.8%
Pneumonia17.4%18.2%



Infectious Disease at Memorial Hermann Katy Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
6
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 14m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Memorial Hermann Katy Hospital Stories



Jul 19, 2021, 12:14 AM
Memorial Hermann Katy Hospital: "This is the worst ER I’ve ever been to the staff is rude and disrespectful they treat patients with anger and ugliness. I heard them mistreat a young girl who was alone she yelled for her parents and they didn’t call them instead they restrained her gave her meds and she was out shaking and no one gave her a blanket the sitters at her door made mean comments and laughed. I wish I knew her name to look for her family and tell them what I heard and saw. Something has to be done about this place " - Mitsy

Jul 18, 2021, 3:06 AM
Memorial Hermann Katy Hospital: "This is the worst ER I’ve ever been to the staff is rude and disrespectful they treat patients with anger and ugliness. I heard them mistreat a young girl who was alone she yelled for her parents and they didn’t call them instead they restrained her gave her meds and she was out shaking and no one gave her a blanket the sitters at her door made mean comments and laughed. I wish I knew her name to look for her family and tell them what I heard and saw. Something has to be done about this place " - Mitsy


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