Melrosewakefield Healthcare Ratings
585 Lebanon Street
Melrose, MA 02176
Phone: (781) 979-3000
Melrose, MA 02176
Phone: (781) 979-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Melrosewakefield Healthcare save lives? 12% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Melrosewakefield Healthcare | National Average | |
|---|---|---|
| Heart Attack | 12% | 12.6% |
| Stroke | 12% | 13.9% |
| Heart Failure | 11.8% | 11.8% |
| Pneumonia | 14.6% | 18.2% |
Infectious Disease at Melrosewakefield Healthcare
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 12 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 32mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Melrosewakefield Healthcare Stories
May 26, 2022, 11:36 PM
Hallmark Health System: "I been here in the ER 4 1/2 hours and haven’t been seen yet" - Fancy
Apr 05, 2022, 10:22 PM
Hallmark Health System: "This wait till is a LIE! I’ve been sitting in the waiting room for over 5 hours! There are a lot of people that have been waiting even longer! Absolute disgrace!" - Jacqueline
Jan 04, 2021, 1:19 PM
Hallmark Health System: "Try to get a referral to a doctor that is approved provider on my insurance, but they wont approve anyone out side their Hallmark Health System. Amazing I'm the customer I pay the $750 per month out of my pocket and they are the provider allowed to hold me hostage. Well you win I will just change to a primary doctor outside of Hallmark Health so you just lose another insured head. Hope it was worth it!!! " - Dan
