Medstar Washington Hospital Center Ratings

110 Irving Street Nw
Washington, DC 20010
Phone: (202) 877-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Medstar Washington Hospital Center save lives? 20% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Medstar Washington Hospital Center	National Average
Heart Attack	9.2%	12.6%
Stroke	12.5%	13.9%
Heart Failure	8%	11.8%
Pneumonia	17.2%	18.2%

Infectious Disease at Medstar Washington Hospital Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	28
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	16

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 6h 4m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Medstar Washington Hospital Center Stories

Feb 19, 2024, 1:12 PM
Washington Hospital Center: "My father has been waiting for over 24 hours; that 4 hours mark for Washington Hospital Center is bullshit!" - Bellamy

Feb 14, 2024, 6:46 PM
Washington Hospital Center: "My father has been waiting for over 24 hours; that 4 hours mark for Washington Hospital Center is bullshit!" - Bellamy

Jul 25, 2023, 4:07 AM
Washington Hospital Center: "Under staff wait time is more then posted. Been waiting to see a doctor in emergency Room for over 15 Hours. Was kicked out of emergency room for asking why it was taking so long. They replayed no ideal when would be seen they had a lot of patients. So I ask if they were understaffed. They reply by saying they had a lot of patients. So I ask would you go on record saying you don't have enough staff to accommodate patients. They got rude and kick me out of emergency room and put me back in waiting room. Been here for over 16 hours and still have not seen a doctor." - Michael

Feb 23, 2023, 8:08 PM
Washington Hospital Center: "8:40min" - Mersha

Jan 11, 2023, 7:32 PM
Washington Hospital Center: "I been here since 6 o’clock and haven’t been called to triage yet " - Rita

Jun 24, 2021, 7:39 PM
Washington Hospital Center: "Been here for over an hour and 30 minutes. Practically had to crawl to front desk was in so much pain. Thank God for the cocktail of ibuprofen and Tylenol I took before I got here other wise I’d be laid out on the floor" - BlueJay

Feb 28, 2021, 1:23 AM
Washington Hospital Center: "I have came to the ER for right side in pain and then I came back the next day because the pain went to my chest and I have being waiting over 4 hours and I am still in pain and it hurts like hell. When you come to the ER you are coming to get looked at and get some help not to seat in the waiting area for over 5 hours. They really need to do something about this, it is unexceptable" - Stephanie

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