Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Medstar Union Memorial Hospital Ratings

Baltimore, MD 21218
Phone: (410) 554-2227

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Medstar Union Memorial Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack17%
Heart Failure11%

Infectious Disease at Medstar Union Memorial Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 28 minutes to be admitted, then an additional 1 hour and 58 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Medstar Union Memorial Hospital 4.65 out of 5 based on 34 ratings. 34 user reviews.

74% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Facilities are sometimes dirty

1Questionable efficacy of flu vaccination
2C Diff Mortality Rate
3MRSA Mortality Rate

Medstar Union Memorial Hospital Stories

Sep 04, 2022, 8:51 AM
Medstar Union Memorial Hospital: "Went in 9/1, retina had detached from right eye. I was seen in about 15 mins. Once the attending physician confirmed that it was a detached retina he made every effort to get me to a opthalmologist that might. Medstar did not have one on call but they found one at Sinai. Dr. Sasser at Medstar was extremely professional and kind as was all staff. They handled my concern with the care it warranted and got me to the excellent Dr. Tanaka and Dr. Kunjukunju at Sinai. I had surgery the next morning and my eyesight saved. I have nothing but good things to say about Medstar and Sinai." - Frances

Jan 30, 2018, 9:57 PM
Medstar Union Memorial Hospital: "I was in excruciating pain I arrived at the ER at 7:30 didn’t see a doctor until 9:45 that’s unacceptable on all levels I wouldn’t treat A DOG that way and the doctor had the audacity to tell me he just arrived. BS tell it to someone that doesn’t know any better. I’m done I can’t imagine how it feels to treat someone with so little empathy pain is no JOKE. If there is a next time I’ll go somewhere else." - Valerie

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