Medstar Harbor Hospital Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Medstar Harbor Hospital save lives? 13% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	10%
Pneumonia	9%

Infectious Disease at Medstar Harbor Hospital

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 0m

Non-critical cases where patient is discharged have total visit time of 0 hour and 0 minutes

Serious cases where patients are admitted have 3 hour and 20 minutes to be admitted, then an additional 2 hour and 20 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE

65% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Medstar Harbor Hospital Stories

Share your experience

Oct 21, 2019, 10:51 PM
: "Brought my cousin in with breathing problems. Waited five hours and left after one woman was brought in by ambulance and dumped in the waiting room. She started having difficulty breathing. No nurses or doctors around. It looked like she wasn’t breathing. This ER needs to be investigated for patient neglect. " - Anthony

Oct 21, 2019, 10:51 PM
: "Brought my cousin in with breathing problems. Waited five hours and left after one woman was brought in by ambulance and dumped in the waiting room. She started having difficulty breathing. No nurses or doctors around. It looked like she wasn’t breathing. This ER needs to be investigated for patient neglect. " - Anthony

Jun 14, 2019, 9:22 PM
Medstar Franklin Square Medical Center: "I went there with respiratory distress. Was taken in by triage within an hour...from there it was a NIGHTMARE!! EKG, xray, labs done while in the triage area. For those in emergency medicine, I was an ESI 2. Was left in a crowded triage area in continued respiratory distress with NO reassessment, having to have husband ask for breathing treatment for 6 HOURS!! Not one staff member came to check my status even though I was short of breath with audible wheezing and coughing. Was taken back to room after six hours and threatening to sign out and go to another hospital. Nurse came in and said "they ordered this medication (solumedrol) a couple of hours ago when you were in triage". Oh...wait a minute...IV line was blown. Nurse: "I'll check with the doctor". 45 minutes later...still no medication or doctor assessment. Finally brought in 60mg of prednisone PO (by mouth). Still short of breath and audibly wheezing. Doctor breezes in long enough to ask why I was there and my medical history (wait...that's all immediately available in the chart....but no nursing assessment done since arrival almost 7 hours earlier). Door to doc time (not PA time was over 7 hours) Another breathing treatment and doctors now changing caregivers. Second doctor comes in and says "you're still wheezing I want to admit you". I was so upset by this time I told him no...prescribe steroids and send me home.

From walking in the door to room time to medical care, it puts patients who are actually sick at risk and patient safety is non existent.

I am NOT a normal patient, I am actually an ER nurse with over 10 years experience in the emergency room setting. There was NO EXCUSE for the way things went with my care. For the first time EVER I actually considered writing this hospital ER up for putting patient risk/safety in jeopardy." - Sue

Jun 03, 2019, 9:00 PM
Calvert Memorial Hospital: "I arrived at the er 10:30, I finally was called at 12:00. The nurse asked what was wrong and I told her I was having with drawls for Clonazepam. The first thing the nurses ask me if I was with drawls from drinking, I told the nurse I do not drink I take anabuse every day. I then showed the doctor my clonazepam bottle. He then said he had to call my doctor Kane before he could give me anything. I told him and the nurses that I was having terible with draws and could you give me something because I was losing my mind. This was 2:00 pm and I was sitting in the room and did not get any thing, There were the to four nurses that came in and told me the doctor was waiting to take to dr Kane but was haveing trouble getting in contact with her. The waiting was killing me, I do not know if the thought I was just trying to get pills and they did not want to help me. Around 2-3 my With my with drawls were unbearable. I asked the nurse again with no help. At that time I said I am losing my mind and I was leaving, I have to go home and try to deal with my with drawls were so bad I could not see. My mom was sitting next to me and we walked out of the er, I was feeling the doctor thought I was some junkie. this was the worst vist to the er. I will not ever go there again. I am still with frwing and I do not know what to do oooooooooooooooooookkkkkkkkkkkkooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo 111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111112111 ojjjjjjjjj[ jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj [[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[n11111111111111111jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjo
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- William

Apr 17, 2019, 9:16 PM
: "I have NEVER waited more than 30 minutes at Calvert Hospital" - George

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