Medical City Las Colinas Ratings
6800 N Macarthur Blvd
Irving, TX 75039
Phone: (972) 969-2000
Irving, TX 75039
Phone: (972) 969-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Medical City Las Colinas save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Medical City Las Colinas | National Average | |
|---|---|---|
| Heart Attack | 12.8% | 12.6% |
| Heart Failure | 11.8% | 11.8% |
| Pneumonia | 17.2% | 18.2% |
Infectious Disease at Medical City Las Colinas
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 1 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 4mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Medical City Las Colinas Stories
Jun 25, 2020, 6:22 PM
Las Colinas Medical Center: "Over the years, myself or a family member have been to the ER at LC MC six different times with emergencies of various severity and only once was admitted. The other times we were never triaged and just sat in the ER waiting area bleeding or screaming in pain until we couldn't wait any longer.
One time we sat there for 8 hours. Most recently, my wife had a bile stone and was in a life threatening condition. She was never seen. We ended up leaving and going to UT Southwestern where she had immediate surgery. I keep trying to use the ER there because it is so close to my house, but never again." - Michael
