Mclaren St Luke's Ratings

5901 Monclova Road
Maumee, OH 43537
Phone: (419) 893-5903

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mclaren St Luke's save lives? 9% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mclaren St Luke's	National Average
Heart Attack	13.1%	12.6%
Stroke	13.2%	13.9%
Heart Failure	13.5%	11.8%
Pneumonia	22.6%	18.2%

Infectious Disease at Mclaren St Luke's

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	8
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 6m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mclaren St Luke's Stories

Jul 16, 2026, 9:03 PM
Uh Cleveland Medical Center: "In ER waiting 10 hours. Ridiculous" - Cf

May 01, 2026, 1:16 PM
Lake Health Beachwood Medical Center: "Er is closed" - Karen

Apr 21, 2026, 2:26 PM
: "My husband possibly has a bowl blockage in here sinc11:00 AM. It is now 2:25 PM! Considering leaving & going to an emergency that actually take care of patients! " - Mary

Oct 01, 2025, 11:04 PM
: "My daughter has severe pain caused by endometriosis. The dr wouldn't see her an told her to go to ER. She arrived at 3 pm on Wed. Ultrasound, blood work/, urine tests were all done in tbe first hour. Ee sat in the waiting room until 945. In a room finally, got pain meds an discharged by 1130 pm. There were ambulances coming constantly. We just had to wait it out. Sucks that medical dra can't or won't prescribe pain meds, even a couple doses so people end up in er." - Tresea

Sep 04, 2025, 2:32 AM
Mercy Medical Center: "Been waiting over 6 hours " - Blaise

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