Mclaren Macomb Ratings

1000 Harrington St
Mount Clemens, MI 48043
Phone: (586) 493-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mclaren Macomb save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mclaren Macomb	National Average
Heart Attack	13.7%	12.6%
Stroke	13.8%	13.9%
Heart Failure	11.6%	11.8%
Pneumonia	21.1%	18.2%

Infectious Disease at Mclaren Macomb

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	7
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 42m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mclaren Macomb Stories

Oct 28, 2022, 5:08 PM
Mclaren Macomb: "Speaking to patients out in the waiting room is a HIPPA violation. Patients are not asked if it's ok to discuss test results in front of a full waiting room. The doctors come out call the patient and discuss their symptoms medical history and test results. Being in the medical field for 10+years I am appalled. Never have I seen such blatant disrespect for patient privacy. My parent came in with severe chest pain disoriented and numbness in her left extremity and has been sitting in the waiting room for 2+hours. " - Cooper

Sep 13, 2021, 5:19 PM
Mclaren Macomb: "Surgical waiting room is terrible! Freezing cold, USA tv station blaring with prison movies etc! Bathrooms are filthy, asked for housekeeping, I had to BBC endure this while my family member had surgery! Come on now !!! No worker behind desk after 3:00, fix this situation fast!!!" - Mary

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