Mclaren Central Michigan Ratings

1221 South Drive
Mount Pleasant, MI 48858
Phone: (989) 772-6700

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mclaren Central Michigan save lives? 7% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mclaren Central Michigan	National Average
Heart Failure	13.9%	11.8%
Pneumonia	18.2%	18.2%

Infectious Disease at Mclaren Central Michigan

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	0
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 28m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mclaren Central Michigan Stories

Mar 07, 2026, 2:08 PM
: "I HAVE BEEN TO MUNSON ER NUMEROUS TIMES AND ITS ALWAYS 8-12 HOURS WAIT." - Cook

Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate

Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate

Jul 17, 2025, 11:35 PM
Borgess Medical Center: "Ts longer than 3:30 " - Gate

Jun 03, 2025, 8:39 AM
Henry Ford Health Hospital: "Horrible inpatient servicee- right now... no food, no bath, doctor threatened patient if asked for bath again - they would be discharged- pt had clotts removed.. BBB and CMS complaints coming" - CLM

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