Mclaren Bay Region Ratings

1900 Columbus Ave
Bay City, MI 48708
Phone: (989) 894-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mclaren Bay Region save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Mclaren Bay RegionNational Average
Heart Attack13%12.6%
Stroke16.1%13.9%
Heart Failure10.7%11.8%
Pneumonia16.7%18.2%



Infectious Disease at Mclaren Bay Region

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
10



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 14m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Mclaren Bay Region Stories



May 19, 2021, 4:00 AM
Mclaren Bay Region: "Every time my fiancé seeks help at the emergency department at Bay Mclaren Bay Regional he leaves and has to go to another hospital to be treated because the hospital never manages his pain! 5/18/2021 the woman at the front desk violated my fiancé’s HIPPA rights 3 times before he was seen. The staff before seeing my fiancé concluded that what his diagnosis was and spoke aloud his medical Diagnosis is a waiting area multiple times!!! Besides labeling my fiancé they stereotyped him as something he is not and I have filed a complaint with health and human services in full detail!!! it is ridiculous that professionals are not upholding the law at Mclaren bay regional. This was not the first time I caught the violation but it was the last straw and we will travel to another city than go to a hospital that leaks information and judges the patient upon arrival!!!!" - Sophia


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