Mckenzie-Willamette Medical Center Ratings
1460 G Street
Springfield, OR 97477
Phone: (541) 726-4402
Springfield, OR 97477
Phone: (541) 726-4402
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Mckenzie-Willamette Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Mckenzie-Willamette Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.6% | 12.6% |
| Stroke | 12.9% | 13.9% |
| Heart Failure | 14.4% | 11.8% |
| Pneumonia | 21.2% | 18.2% |
Infectious Disease at Mckenzie-Willamette Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 24 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 41mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Mckenzie-Willamette Medical Center Stories
Feb 28, 2024, 4:26 AM
Mckenzie-Willamette Medical Center: "Been in the waiting room for 4 hrs now .. keep being told its a 2 hour wait..." - Anonymous
Oct 19, 2019, 2:57 AM
Mckenzie-Willamette Medical Center: "Went into the ER at McKenzie Willamette Hospital with a leg infection that had gotten worse over the course of a couple of weeks. I was seen within minutes and due to their protocols my infection was determined to be septic (sepsis) and from that second forward the staff and Dr's kicked into high gear pumping me full of antibiotics. Everything was meticulously and professionally choreographed and 7 days later I was discharged. I can't say enough about the nurses and staff (yes even the hospitalists) the food wasn't even that bad. 5 stars from me!" - ROGER


