Mckenzie-Willamette Medical Center Ratings

1460 G Street
Springfield, OR 97477
Phone: (541) 726-4402

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Mckenzie-Willamette Medical Center save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Mckenzie-Willamette Medical CenterNational Average
Heart Attack11.6%12.6%
Stroke12.9%13.9%
Heart Failure14.4%11.8%
Pneumonia21.2%18.2%



Infectious Disease at Mckenzie-Willamette Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
24
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 41m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Mckenzie-Willamette Medical Center Stories



Feb 28, 2024, 4:26 AM
Mckenzie-Willamette Medical Center: "Been in the waiting room for 4 hrs now .. keep being told its a 2 hour wait..." - Anonymous

Oct 19, 2019, 2:57 AM
Mckenzie-Willamette Medical Center: "Went into the ER at McKenzie Willamette Hospital with a leg infection that had gotten worse over the course of a couple of weeks. I was seen within minutes and due to their protocols my infection was determined to be septic (sepsis) and from that second forward the staff and Dr's kicked into high gear pumping me full of antibiotics. Everything was meticulously and professionally choreographed and 7 days later I was discharged. I can't say enough about the nurses and staff (yes even the hospitalists) the food wasn't even that bad. 5 stars from me!" - ROGER


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