Maui Memorial Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Maui Memorial Medical Center save lives? 20% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	16%
Heart Failure	15%
Pneumonia	15%

Infectious Disease at Maui Memorial Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	12
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	0

Emergency Room Wait Time Ratings

Time until initial exam: 0h 52m

Non-critical cases where patient is discharged have total visit time of 2 hour and 51 minutes

Serious cases where patients are admitted have 2 hour and 26 minutes to be admitted, then an additional 2 hour and 48 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

56% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Maui Memorial Medical Center Stories

Share your experience

Mar 19, 2020, 2:22 AM
Maui Memorial Medical Center: "On the afternoon of Wednesday March 18th, I was having extreme difficulties breathing and standing, hold my arms up, I was fatigued. I went to bed and work up about 3pm, I told my wife I was feeling better, and got up. I started having breathing issues and some difficulty standing, my lips are numb. My wife told me to go to the hospital. I called Maui Memorial ER and spoke with Leilani. While speaking with Leilani she said I should come to the hospital since I was having shortness of breath. Leilani also basically said I should only tell the hospital the facts of my heath and not what I think is wrong. I told my wife I was going to the hospital. I get to Maui Memorial hospital and am met by a nurse outside and asks me my issues. I tell her I’m having shortness of breath, and I am fatigued my lips are numb. Long story short, they ask for my license and take my temperature 98.4. I’m then instructed to see Robin, I make a complaint about seeing cross contamination to Robin, Robin says to me that she wears the same pair of gloves all day, cleans the gloves with hand sanitizer. Robin says I must go through the COVID-19 tent. I told her I don’t have COVID-19, and asked for my license back, that I’m leaving the hospital. Robin refuses to hand my license to me, and says I must go through the tent if I want to be seen at the hospital. I ask does everybody who comes to the hospital in the ambulance go through the tent? I obey under protest and go through the tent. The nurse does her thing and tells me I don’t have COVID-19 and I am released to go home. I blew up. I told her I know I don’t have COVID-19, I didn’t come to the hospital for that. I told her I have breathing problems (remember Leilani told me not to say what I think is wrong). Huge argument ensues. I was told they wouldn’t allow me to see a doctor at Maui Memorial, that her (nurse) decision is I’m healthy and I don’t have an emergency, I should not have come to the hospital. I told everyone that I’d rather die on the street then to ever come back to Maui Memorial.

This afternoon before coming to Maui Memorial I wrote my symptoms down that I was experiencing, I asked the nurse who said I was fine and nothing is wrong with my health if she wanted to read them. She said no, she did glance at them. These notes I wrote had symptoms that fit the description of a TIA stroke. Which a person is told to seek immediate medical attention for." - D

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