Marshall County Hospital Ratings

615 Old Symsonia Road
Benton, KY 42025
Phone: (270) 527-4800

Hospital Type: Critical Access Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Marshall County Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Marshall County HospitalNational Average
Pneumonia18.1%18.2%



Infectious Disease at Marshall County Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 1h 46m

Serious cases where patients are admitted wait 1 hour and 9 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean
  • Rooms were often quiet at night

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:

    1C Diff Mortality Rate
    2MRSA Mortality Rate



    Marshall County Hospital Stories



    Jul 20, 2022, 2:09 PM
    Marshall County Hospital: "ER is terrible - often no md there only ARNP with no onsite supervision. Nurses laughing and joking on phones not working. Patients left in rooms for hours without anyone checking on them. MD's consistently refuse to give pain medications no matter how high your BP is due to pain. Does not follow infectious disease protocols. Not knowledgeable about diseases in general and does not take patient history into consideration. Go there to die. ICU somewhat better but most of the hospitalists are very poor to say the best - only one with any knowledge at all. AC - nurses loud, do not observe HIPPA rules, do not follow infection control guidelines - poor care of central lines and inability to properly access and clean. Multiple med errors. Don't go there." - Kate


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