Manchester Memorial Hospital Ratings
71 Haynes St
Manchester, CT 06040
Phone: (860) 647-4780
Manchester, CT 06040
Phone: (860) 647-4780
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Manchester Memorial Hospital save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Manchester Memorial Hospital | National Average | |
|---|---|---|
| Stroke | 12.3% | 13.9% |
| Heart Failure | 10.4% | 11.8% |
| Pneumonia | 15.4% | 18.2% |
Infectious Disease at Manchester Memorial Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 2 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 13mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Manchester Memorial Hospital Stories
Aug 02, 2024, 2:29 PM
Manchester Memorial Hospital: "I will do all in my power to avoid MMH for myself and my loved ones.
Two years ago my father was admitted with pulmonary emboli. We were not informed of any other diagnoses, although reports we viewed much later revealed numerous other concerns, including a tumor.
When we were faced with the decision on a procedure that might alleviate the emboli, we were warned that it was “invasive,” but a Google search showed that it was minimally so.
With that inadequate information, we were then faced with the decision on whether or not he would enter hospice care. We asked to speak with the doctor, and waited several hours in my father’s room before we had to take my mother home. We were promised a call from the doctor, which we never received. My sister and I then pored over the diagnostic information, intended for medical professionals, and consulted with the only “doctor” available to us, Google. Yes, we relied on the internet to interpret medical data and make a life-or-death decision about our father.
More recently, a family member went to the MMH ED, and waited a full 24 hours to be admitted, and then, because the work day had ended an hour or so before, waited another day to be seen by a professional in the department. Calls to the physician regarding care were not returned.
I’d award this hospital a C-/D on care, and an F on communication. " - Rebecca
