M Health Fairview St John's Hospital Ratings

1575 Beam Avenue
Maplewood, MN 55109
Phone: (952) 892-2101

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does M Health Fairview St John's Hospital save lives? 10% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at M Health Fairview St John's HospitalNational Average
Heart Attack10.9%12.6%
Stroke13.1%13.9%
Heart Failure10.6%11.8%
Pneumonia16.6%18.2%



Infectious Disease at M Health Fairview St John's Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
11
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 16m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



M Health Fairview St John's Hospital Stories



May 24, 2024, 11:58 AM
Healtheast St John's Hospital: "By far the worst place to go for help(oxymoron). I needed surgery for a kidney stone and when I woke up I had blood in my mouth and I pulled out quite a bit of it. My mouth was raw for a week and a half. The worst though is I was bruised all over my body. My abdomen had an eight inch round bruise on it. It was huge, there were finger mark bruises on the inside of my thighs, knees, lower legs, and ankles.
Pictures were taken and the first thing I did is get all the files from that day from my Doctor. Then I filed a complaint with the hospital, in which not only did they deny the complaint on several occasions, they lied about it several times, in several ways. Saying it is documented that I was bruised, but in different places I stated. They said it is noted in the file that there were bruises, I have the file and nothing is stated about a body check.
If I could say anything to anyone needing medical help, it would be RUN as far away as you can from Fairview Health Maplewood. I know I will never go back."
- Julie

Aug 18, 2021, 10:09 PM
Healtheast St John's Hospital: "i went to st. Johns on 8/17/21, i was in excruciating pain, everything from the waist down to my kneecaps, i was in a wheelchair, asked even tho i am waiting is there anywhere i can lay down to feel more comfortable, and was told no, i then asked if i can lay on the floor, and was told no because it was too dirty, after moaning and groaning in horrific pain, my friend asked for a 3rd time if someone can come check on me and they finally did and after a slight moment brought me back to a room, once in the room, the nurses were just trash people who really dont care about the patient, the nurse who was going to put the IV in my arm argued with me about where she was going to poke me, i told her im the patient, i know my body, and the best place to poke, the male nurse hooked up an EKG to me and put the stickers everywhere and left them on saying that he had to monitor my heart, which there was no reason to, untop of that, he didnt even take them off, i had to remove them when i got home, i asked for a cup of water, and he returns with a cup of ice and a spoon, i noticed a vial of my blood for a lab was laying on the counter top next to the computer, makes me wonder, as well the pain med that was supposed to be given to me via the IV, i dont believe she even gave it to me, because i was still in pain, the one thing that truly irritated me and made me the most mad, was that the reason i went in was for epididymitis, my entire pubic region was in pain, i could not touch my private area what so ever, it hurt too much, and i have explained this to all nurses, and every chance they had, they would, bump, hit, lay items on, or do something that would cause me more pain, and they would do it even though i was trying to guard my private area, the nurses would make snarky remarks, it just made me feel overall used and abused, and not cared about as a patient who was in serious need of assistance." - Charles


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