M Health Fairview Southdale Hospital Ratings
6401 France Avenue South
Edina, MN 55435
Phone: (952) 892-2101
Edina, MN 55435
Phone: (952) 892-2101
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does M Health Fairview Southdale Hospital save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at M Health Fairview Southdale Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.2% | 12.6% |
| Stroke | 14.4% | 13.9% |
| Heart Failure | 8.7% | 11.8% |
| Pneumonia | 16.7% | 18.2% |
Infectious Disease at M Health Fairview Southdale Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 21 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 5 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 28mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
M Health Fairview Southdale Hospital Stories
May 13, 2024, 8:07 PM
Fairview Southdale Hospital: "We were told and people coming to the desk currently 4 hours not the 2:30 hours listed" - Russ
Oct 11, 2022, 1:48 AM
Fairview Southdale Hospital: "My sister in law was brought in by ambulance, we arrived 2 hours after she arrived. She was still waiting for her initial evaluation when we arrived. Over an hour later she was taken to "triage", she had blood draws, blood pressure and an EKG.
We have now been waiting over 5 hours. No one has checked back, let us know test results or next steps. When we ask we are told that she is not dire enough to be seen yet and to wait. Again we have been sitting here over 5 hours, no indication of severity of her condition nor estimated wait time to see physician who could ultimately tell her to go home.
How is this patient centered health care? How is it possible that an emergency room can safely treat patients with these extreme wait times and lack of communication?
This standard of care, lack of care is appalling and totally unacceptable.
Going on 6+ hours now and counting, she is still in distress and has yet to be seen - how is this allowed?
10/10/22" - Tracey
May 24, 2022, 8:58 AM
Fairview Southdale Hospital: "I have questions: how has covid impacted the ER at F Southdale? How has it impacted weekend staffing and wait times? I had to come in with a kidney stone last Sunday 5/22/22. Never had one before and was in a lot of pain, vomiting. After being supplied with a urine-sample kit, my wait time was 90 minutes before I was taken into a treatment room and receive pain relief. I was really surprised, but got to thinking that the brutal treatment toward medical professionals during covid is likely the cause. The decimating of staff through covid deaths. The insane attitudes toward nurses & doctors since covid began. Is there any hard evidence backing up my theory? Thanks!" - Susan
