Lutheran Hospital Ratings

1730 West 25th Street
Cleveland, OH 44113
Phone: (216) 696-4300

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Lutheran Hospital save lives? 6% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Lutheran HospitalNational Average
Heart Failure12.6%11.8%
Pneumonia15.8%18.2%



Infectious Disease at Lutheran Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 30m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Lutheran Hospital Stories



May 05, 2021, 2:38 AM
Lutheran Hospital: "I thank both hospitals luthern and Lakewood I was very sick both hospitals got me in the back in the emergency room quickly luthern hospital admitted me quick and got me a room fast thank you both hospitals " - Teresa

May 05, 2021, 2:38 AM
Lutheran Hospital: "I thank both hospitals luthern and Lakewood I was very sick both hospitals got me in the back in the emergency room quickly luthern hospital admitted me quick and got me a room fast thank you both hospitals " - Teresa


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